ACCC association of cancer care centers
Join/Renew
Login
Join/Renew
Login
Education & Resources
ACCC eXchange LogInSponsored Education from ACCC Corporate PartnersACCC eLearning LogInPresentations & Abstracts
Publications
Oncology IssuesPatient Assistance & Reimbursement GuideTrending Now in Cancer CareBusiness Case Studies for Hiring New Staff
Events
2026 ACCC Leadership SummitAnnual Meeting & Cancer Center Business SummitCapitol Hill DayNational Oncology ConferenceOncology Reimbursement MeetingsOncology State Society Meetings
Policy & Advocacy
ACCC 2026 Policy PrioritiesLetters & StatementsAccess, Payment & Reimbursement ReformWhite Bagging & Brown BaggingAdvocacy ResourcesCancer Moonshot
Membership
Join | RenewWho We AreMembership Types & BenefitsCorporate MembersACCC Member Portal FAQMember Directory
Partners
Oncology State SocietiesPartner OrganizationsCME
News
News ReleasesAdvocacy News ReleasesOncology News
About ACCC
Timeline / 50th Anniversary2025 Impact ReportPresident's ThemeACCC Innovator AwardsACCC FellowsBoard of TrusteesACCC Senior Staff
Breast CancerMetastatic Breast Cancer
Gastrointestinal CancerBiliary Tract CancerColorectal CancerGastric CancerLiver Cancer
Genitourinary CancerBladder CancerProstate CancerRenal Cell Carcinoma
Gynecologic Cancer
Head & Neck Cancer
Hematologic MalignanciesAcute Lymphocytic Leukemia (ALL)Acute Myeloid Leukemia (AML)Chronic Lymphocytic Leukemia (CLL)Mantle Cell Lymphoma (MCL)Multiple Myeloma (MM)Myelodysplastic Syndromes (MDS)
Lung CancerNon-Small Cell Lung Cancer (NSCLC)Small Cell Lung Cancer (SCLC)
Sarcoma
Skin CancerMelanomaNon-Melanoma Skin Cancers (NMSC)
Clinical Practice & TreatmentCancer DiagnosticsCare CoordinationEHR Integration for Biomarker TestingQuality Improvement Collaboration: Integration of Precision Medicine in Community OncologyTreatment
Financial NavigationFAN Boot CampFinancial Advocacy Network (FAN) Resource LibraryPatient Assistance & Reimbursement GuidePrior Authorization
Health Equity & Access3, 2, 1, Go! Practical Solutions for Addressing Cancer Care DisparitiesAppalachian Community Cancer AllianceOncology Advanced PractitionersPersonalizing Care for Patients of All BackgroundsSocial Drivers of Health
Patient-Centered CareAddressing Care Disparities for VeteransAdolescent and Young Adult (AYA)Care Action Plans for People with CancerDermatologic ToxicitiesEmpowering CaregiversGeriatric OncologyHealth LiteracyNutritionOncology PharmacyPatient NavigationPsychosocial Care in OncologyShared Decision-MakingSupportive CareSurvivorship Care
Practice Management & OperationsCancer Program FundamentalsLeadership Sustainment and Engagement VideosOncology Practice Transformation and Integration CenterOncology Team Resiliency
ResearchACCC Community Oncology Research Institute (ACORI)
Technology & InnovationTelehealth & Digital Medicine
ACCCBuzz Blog
CANCER BUZZ Podcast
Oncology Issues
Join/Renew
Login
Breast CancerMetastatic Breast Cancer
Gastrointestinal CancerBiliary Tract CancerColorectal CancerGastric CancerLiver Cancer
Genitourinary CancerBladder CancerProstate CancerRenal Cell Carcinoma
Gynecologic Cancer
Head & Neck Cancer
Hematologic MalignanciesAcute Lymphocytic Leukemia (ALL)Acute Myeloid Leukemia (AML)Chronic Lymphocytic Leukemia (CLL)Mantle Cell Lymphoma (MCL)Multiple Myeloma (MM)Myelodysplastic Syndromes (MDS)
Lung CancerNon-Small Cell Lung Cancer (NSCLC)Small Cell Lung Cancer (SCLC)
Sarcoma
Skin CancerMelanomaNon-Melanoma Skin Cancers (NMSC)
Clinical Practice & TreatmentCancer DiagnosticsCare CoordinationEHR Integration for Biomarker TestingQuality Improvement Collaboration: Integration of Precision Medicine in Community OncologyTreatment
Financial NavigationFAN Boot CampFinancial Advocacy Network (FAN) Resource LibraryPatient Assistance & Reimbursement GuidePrior Authorization
Health Equity & Access3, 2, 1, Go! Practical Solutions for Addressing Cancer Care DisparitiesAppalachian Community Cancer AllianceOncology Advanced PractitionersPersonalizing Care for Patients of All BackgroundsSocial Drivers of Health
Patient-Centered CareAddressing Care Disparities for VeteransAdolescent and Young Adult (AYA)Care Action Plans for People with CancerDermatologic ToxicitiesEmpowering CaregiversGeriatric OncologyHealth LiteracyNutritionOncology PharmacyPatient NavigationPsychosocial Care in OncologyShared Decision-MakingSupportive CareSurvivorship Care
Practice Management & OperationsCancer Program FundamentalsLeadership Sustainment and Engagement VideosOncology Practice Transformation and Integration CenterOncology Team Resiliency
ResearchACCC Community Oncology Research Institute (ACORI)
Technology & InnovationTelehealth & Digital Medicine
ACCCBuzz Blog
CANCER BUZZ Podcast
Oncology Issues
    • Education & Resources
    • Publications
    • Events
    • Policy & Advocacy
    • Membership
    • Partners
    • News
    • About ACCC
ACCC association of cancer care centers
5425 Wisconsin Ave #600, Chevy Chase, MD 20815
Tel: 301.984.9496 Email Us
Contact UsVolunteers
Advertise
Career Center
Terms and Conditions
Privacy Policy
ACCC Rebranding
Copyright © 2026 Association of Cancer Care Centers. All Rights Reserved.
HomeACCCBuzz Blog

The Impact of Oncology Financial Advocacy: A Patient Story

July 14, 2022

Allen Beck and Rivka Beck were newly weds when Allen was diagnosed with myelodysplastic syndrome. A month before he was scheduled to complete a bone marrow transplant, he lost the insurance coverage provided by his university. Angie Santiago, CRCS, the manager of Oncology Financial Advocacy at Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System in Philadelphia, Pa, made sure he was able to get the health insurance coverage he needed to complete his treatment.

The Impact of Oncology Financial Advocacy: A Patient Story

By 2030, it’s estimated that the cost of cancer in the U.S. will reach $246 billion, rising from $184 billion estimated costs in 2020. The same study shares that commercial insurance companies are also placing a greater level of direct medical cost on patients. Additionally, insurance premiums, deductibles, and co-pay rates are on a steady increase. As chemotherapy and biopharmaceutical costs have also increased significantly over the past decade, cancer care costs have created a lot of stress for patients. Studies show a positive correlation between cancer treatment and bankruptcy. This current landscape has made the need for financial advocacy services in cancer care more important than ever before. The story of Allen and Rivka Beck exemplifies this point.

In 2019, Allen Beck was a university student and had just recently married Rivka Beck. Then he got sick. He was diagnosed with myelodysplastic syndrome and was scheduled to complete a bone marrow transplant. Allen had health insurance through his university. When he got sick, he had to withdraw from his classes and subsequently lost his insurance coverage. This occurred in August and Allen’s transplant was scheduled for September.

Enter Angie

Angie Santiago, CRCS, is the manager of Oncology Financial Advocacy at Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System in Philadelphia, Pa. She is also the ACCC Financial Advocacy Network Chair. In April 2019, Santiago met with the Becks to find the best solution for Allen’s care. She helped Allen research and access a new insurance plan through the New Jersey Affordable Care Act. The trio sat down with Summer Johnson from ACCC’s CANCER BUZZ to talk about their experiences together.

Allen describes Santiago as one of their biggest blessings in life. “I just remember her sitting down with us, and she mapped out our options,” Rivka says, as she details the couple’s journey in seeking out coverage that would cover the cost of her husband’s transplant. Santiago talked to the Becks about Allen’s diagnosis and how his journey back to full health would look. “The message I got from her is that there are people willing to help,” Allen says. Navigating his cancer care, knowing he had the support he needed, was invaluable to Allen as he underwent treatment. “It gave me a lot of confidence to complete the process,” he says.

To learn more about the Becks’ story, watch the entire interview on the CANCER BUZZ TV website or wherever you access your podcasts.

Related Content

Decentralized Clinical Trials in Community Oncology: Advancing Access Requires More Than TechnologyACCCBuzz Blog

Decentralized Clinical Trials in Community Oncology: Advancing Access Requires More Than Technology

September 10, 2026

Highlights From Volume 41, Number 4 Oncology IssuesACCCBuzz Blog

Highlights From Volume 41, Number 4 Oncology Issues

Gabrielle Stearns

August 20, 2026

Transforming Access to Care Through Pre-Intake Navigation

Upcoming Events

ACCC 43rd National Oncology Conference

ACCC 43rd National Oncology Conference

In Person October 21, 2026 at 8:00 AM EDT450 Summer St, Boston, MA 02210, USAOmni Boston Hotel at the Seaport, Boston
Register Now!
ACCC Oncology Reimbursement Meeting | Reno

ACCC Oncology Reimbursement Meeting | Reno

In Person November 4, 2026 at 8:00 AM EST255 North Virginia Street, Reno, NV, USAWhitney Peak Hotel Reno, Tapestry Collection by Hilton,
Register Now!
ACCC Oncology Reimbursement Meeting | Providence

ACCC Oncology Reimbursement Meeting | Providence

In Person November 10, 2026 at 8:00 AM EST5 Avenue of the Arts, Providence, RI, USARenaissance Providence Downtown Hotel,
Register Now!
TxSCO 2026 Annual Conference
Oncology

TxSCO 2026 Annual Conference

In Person Conference & ConventionSeptember 18, 2026 at 6:00 PM CDT501 Gaylord Trail, Grapevine, TX, USAGaylord Texan Resort & Convention Center, Grapevine
Register Now!
KYSCO 2026 Fall Oncology Review
Oncology

KYSCO 2026 Fall Oncology Review

In Person Conference & ConventionSeptember 19, 2026 at 7:00 AM EDT500 S 4th St, Louisville, KY, USAThe Seelbach Hilton Louisville, Louisville
Register Now!
ESHOS Horizons 2026
Oncology

ESHOS Horizons 2026

In Person Conference & ConventionSeptember 19, 2026 at 7:30 AM EDT1 Liberty Street, New York, NY, USAConvene at One Liberty Plaza, New York
Register Now!
MSOS 2026 Bozeman Meeting
Oncology

MSOS 2026 Bozeman Meeting

In Person Meeting & NetworkingSeptember 22, 2026 at 5:30 PM EDT5 W Mendenhall St suite 102, Bozeman, MT 59715, USA Urban Kitchen, Bozeman
Register Now!
MSCO 2026 Fall Conference
Oncology

MSCO 2026 Fall Conference

In Person Conference & ConventionSeptember 22, 2026 at 5:00 PM CDT1500 Park Pl Blvd, Minneapolis, MN, USADoubleTree by Hilton Hotel Minneapolis - Park Place, Minneapolis
Register Now!
HSCO 2026 September Dinner Symposium
Oncology

HSCO 2026 September Dinner Symposium

In Person Conference & ConventionSeptember 23, 2026 at 5:30 PM HST3660 Waialae Ave, Honolulu, HI, USA3660 On The Rise, Honolulu
Register Now!
RIOS Fall Meeting
Oncology

RIOS Fall Meeting

In Person Conference & ConventionSeptember 25, 2026 at 5:30 PM EDT139 Mathewson Street, Providence, RI, USAHotel Providence, Providence
Register Now!
Advertisement
Advertisement

Trending Now on
ACCCBuzz Blog

Decentralized Clinical Trials in Community Oncology: Advancing Access Requires More Than Technology

Decentralized Clinical Trials in Community Oncology: Advancing Access Requires More Than Technology

Decentralized clinical trial approaches, including remote consent, telehealth, local laboratory and imaging services, and more, can help reduce some of the many barriers that prevent eligible patients from participating in trials. But as the participants in ACCC’s Advancing Decentralized Clinical Trials in the Community Setting Roundtable Series emphasized, implementing DCT elements is not simply a matter of adopting new technology. Doing so successfully requires thoughtful workflows and oversight structures that consider equity, scalability, and sustainability.

Highlights From Volume 41, Number 4 Oncology Issues

Highlights From Volume 41, Number 4 Oncology Issues

From precision medicine to psychosocial care to navigation for a diverse population, the latest issue Oncology Issues brings insights into not just institutional and administrative barriers to treatment, but areas of care that directly impact the lived experience of those navigating the cancer care continuum.

ACCCBuzz Blog

Transforming Access to Care Through Pre-Intake Navigation

Rachel Radwan

August 6, 2026

An APP-Led Outpatient Bispecific Antibody ClinicACCCBuzz Blog

An APP-Led Outpatient Bispecific Antibody Clinic

Rachel Radwan

August 4, 2026

Advancing Critical Priorities at the State Level: Louisiana, Iowa, and Washington Awarded for Their Efforts at 2026 ASCO Annual MeetingACCCBuzz Blog

Advancing Critical Priorities at the State Level: Louisiana, Iowa, and Washington Awarded for Their Efforts at 2026 ASCO Annual Meeting

Rachel Radwan

July 29, 2026

Designing a Safe, Fully Outpatient CAR T-Cell Program in the CommunityACCCBuzz Blog

Designing a Safe, Fully Outpatient CAR T-Cell Program in the Community

Rachel Radwan

July 27, 2026

Local Staff, Lasting Impact: A New Model for Rural Cancer PreventionACCCBuzz Blog

Local Staff, Lasting Impact: A New Model for Rural Cancer Prevention

Rachel Radwan

July 16, 2026

A Pharmacist-Led Strategy to Improve Care With Oncolytic Virus TreatmentsACCCBuzz Blog

A Pharmacist-Led Strategy to Improve Care With Oncolytic Virus Treatments

Rachel Radwan

July 14, 2026

Transforming Access to Care Through Pre-Intake Navigation

Transforming Access to Care Through Pre-Intake Navigation

The University of Texas MD Anderson Cancer Center in Houston, Texas, developed a novel Pre-Intake Navigation (PIN) program, which identifies and resolves early financial and insurance barriers, enabling patients to access timely, high-quality cancer care with less anxiety and fewer delays. PIN shifts financial navigation from a late-stage, reactive task to an early, standardized, patient‑centered process embedded in the call center workflow.

An APP-Led Outpatient Bispecific Antibody Clinic

An APP-Led Outpatient Bispecific Antibody Clinic

Understanding both the benefits to be had from offering BsAb therapy to its community and the scope of this undertaking, Vanderbilt-Ingram Cancer Center took a novel approach with its APP-led BsAb step-up dosing clinic, which won the program a 2026 ACCC Innovator Award.

View All ACCCBuzz Blogs

Recently Heard on
CANCER BUZZ Podcast

Embedding Local Expertise in Rural Cancer Prevention - Podcast [Ep. 241]

From Reactive to Proactive: Improving Access to Cancer Care Through Pre-Intake Navigation - [Podcast] Ep. 240

Real-World Oncology Decentralized Trials - [Video Podcast] Ep. 66

The Real Cost of Cancer: Financial Toxicity, Transportation Challenges, and Access Gaps – [Video Podcast] Ep. 65

View All Podcasts

Latest from Oncology Issues

August 2026
August 2026
June 2026
April 2026
February 2026
December 2025
View All Oncology Issues

Join the Conversation

ACCC eXchange Digital Banner
Login