Ongoing pressures on healthcare delivery systems in the US, such as high volumes of distressed patients and limited resources, puts additional strain on cancer centers who commonly struggle to provide adequate access to mental health services. The Collaborative Care Model (CoCM) offers a sustainable solution to increase access to effective psychosocial care and receive reimbursement for those services provided to Medicare patients. While the CoCM originated in primary care, more recently a strong base of evidence has demonstrated the model’s utility in a cancer center setting.
Core components of the CoCM model are outlined below and reflect the Centers for Medicare & Medicaid Services (CMS) billing requirements that must be fulfilled for proper reimbursement:
For more information on this program, please contact the ACCC Provider Education department.
Explore how the CoCM supports high-quality psychosocial oncology care by aligning multidisciplinary teams, evidence-based interventions, and sustainable workflows.
Access practical guidance on preparing your organization for CoCM implementation, including required roles, infrastructure, documentation practices, and adaptable approaches for community cancer centers.
Explore how oncology programs can take the next steps in implementing the CoCM, from engaging stakeholders to leveraging practical resources and peer learning opportunities. This article highlights strategies to help cancer programs strengthen psychosocial integration and expand access to comprehensive mental health support.
