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Home / Education And Resources / Patient Centered Care

PATIENT-CENTERED CARE

ACCC offers comprehensive cancer care resources that elevate the delivery of multidisciplinary treatment throughout all stages of the cancer care journey. Cancer care services that address the full spectrum of a patient’s needs—physical, nutritional, emotional, psychosocial, spiritual, and financial—have been found to greatly improve survivor’s quality of life and outcomes.

Empowering and providing support to family and caregivers can help relieve the stress and anxiety of a cancer diagnosis, which improves the physical and mental health of both patients and caregivers. Patient navigators can positively impact a patient’s overall treatment experience by making it more efficient, coordinated, and individually focused. And whether patients are recently diagnosed or have been undergoing cancer treatment for some time, those who create a comprehensive cancer care plan, are educated about their healthcare needs, and are involved in treatment decision-making have better outcomes.

Adolescent and Young Adult (AYA) Services

Oncology patients who are diagnosed between the ages of 15 to 39 often face delays in diagnosis, social and emotional issues, communication challenges with providers, and financial concerns.

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Survivorship Care

ACCC provides the latest resources to ensure providers are integrating survivorship care plans into the continuum of care. This important aspect of the cancer journey is designed to meet the lifelong needs of those who have been diagnosed with cancer.

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Care Action Plans for People with Cancer

4R Care Sequences® are guideline-based care plans providers can use with their patients as a framework to support equitable and comprehensive care from diagnosis through survivorship. They are available to members at no cost.


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Geriatric Oncology

As the number of Americans age 65 and older continues to increase, researchers estimate that 70 percent of cancers will be diagnosed in older adults by 2030.

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Oncology Pharmacy

As oncology engages in value-based reimbursement, new payment models, and precision medicine, oncology pharmacists and pharmacy staff are integral to the successful delivery of quality, cost-effective patient care.

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Nutrition

Proactively integrating nutrition services into cancer care can improve patient outcomes and quality of life, both during and after treatment.

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Shared Decision-Making

ACCC seeks to enhance the patient experience by offering members valuable resources to incorporate shared-decision making tools and models across their programs and practices.

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Empowering Caregivers

People who care for family members or friends diagnosed with cancer often experience caregiver burden. To help alleviate this burden, caregivers should be considered as crucial members of the cancer care team.

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Psychosocial Care in Oncology

Although an important aspect of cancer care, a patient’s psychosocial health needs are often left unmet. ACCC is seeking to help establish guidelines and accreditation standards for distress screening programs so they can become more universally integrated into patient treatment plans.

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Dermatologic Toxicities

The Association of Cancer Care Centers (ACCC) provides resources to refine strategies for assessing, preventing, and managing dermatologic toxicities, emphasizing timely evaluation, clinical advancements, and overall care management to improve patient outcomes.

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Supportive Care

Supportive care encompasses symptom and adverse event management as well as support services for the emotional, social, and psychological needs of patients and caregivers.

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Health Literacy

Given the increasing complexity of cancer diagnosis, treatment, follow-up with survivorship care plans, health literacy is integral to delivery of patient-centered care.

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Addressing Care Disparities for Veterans

Explore practical strategies to better serve the nation’s Veterans and connect with like-minded professionals dedicated to delivering high-quality care for this unique patient population.

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Patient Navigation

ACCC offers member-driven resources, including blog posts and journal articles, to help implement, assess, and expand patient navigation services.

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From the ACCCBuzz Blog

Hands Holding Paper Says Support_ACCCBuzz_Square

Supporting Patient Information and Resource Needs for Bispecific Antibody Treatments

Nov 5th 2024

ACCC is committed to helping cancer care team members, patients, and caregivers understand how bispecific antibody treatments fit within the cancer care continuum, how they differ from CAR T-cell therapy, and the education and resources available to patients and their families.

Quality Highlighted in Pink_ACCCBuzz_Square

A Patient Journey Focus on Oncodermatology

Oct 30th 2024

Throughout the course of treatment, patients and providers alike are often focused on the progression of the cancer diagnosis more than anything else. But adverse effects like skin toxicities can be highly damaging to patients’ quality of life and treatment outcomes.

Breast Cancer Ribbon and Hands_ACCCBuzz_Square

Acknowledging Breast Cancer Awareness Month

Oct 24th 2024

October marks National Breast Cancer Awareness Month, an opportunity and a call to reflect on the latest research and deepen understanding of this pervasive disease.

Capitol Building_ACCCBuzz_Square

Breaking Down Principal Illness Navigation Services: Helping Oncology Providers and Administrators Document, Code, and Bill for Patient Navigation Services

Oct 17th 2024

ACCC recently hosted the webinar series, Implementing the New CMS Reimbursement Billing Codes for Patient Navigation Services to inform members about the recent policy changes and what they mean for providers. In implementing the new codes, CMS seeks to enhance the availability of patient navigation services and in turn improve equitable access to cancer care and other types of health care services.

More Patient-Centered Care Blog Posts

CANCER BUZZ Podcasts

Missed Care Conversations for Patients with DLBCL — [MINI PODCAST] EP 139

Dec 21st 2023

CANCER BUZZ spoke to Robin Atkins, RN, OCN, symptom triage nurse, Virginia Oncology Associates in Norfolk, Virginia. Listen as we discuss effective practices to support patients with diffuse large b-cell lymphoma throughout the care continuum.

Collaborative Care: A Model for Embedding Counseling in Oncology and Palliative Care — [MINI PODCAST] EP 128

Aug 24th 2023

Lipson Cancer Institute adapted the University of Washington’s Collaborative Care model to embed counseling services into oncology and palliative care across 6 clinic locations.

Practical Tips for Providers to Empower Caregivers — [MINI PODCAST] EP 127

Aug 22nd 2023

CANCER BUZZ spoke to Allison Applebaum, PhD, Psychologist, Memorial Sloan Kettering Cancer Center in New York City, NY. Listen as Dr. Applebaum discusses practical tips providers can use to support caregiver empowerment.

Digital Literacy in Older Adults with Cancer — [MINI PODCAST] Ep 87

Jul 19th 2022

To help older patients become digitally literate, the Patient Empowerment Network offers a free program that teaches older adults with cancer valuable technology skills.

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CANCER BUZZ TV

Malnutrition in Cancer Care — [VIDEO PODCAST] Ep 14

Aug 11th 2022

Hear how malnutrition affects people with cancer in different ways, even impacting cancer treatment plans.

Advocating for Financial Health — [VODCAST] Ep 12

Jul 7th 2022

Allen Beck and Rivka Shakow Beck were newlyweds when Allen was diagnosed with myelodysplastic syndrome. Allen and Rivka were thrust into a stressful situation, but financial advocate, Angie Santiago, CRCS, was ready to help.

More Patient-Centered Care Videos

From Oncology Issues

Implementing an e-Advisory Council in the COVID-19 Era

Implementing an e-Advisory Council in the COVID-19 Era

Julie Bulger

When the COVID-19 public health emergency heightened, everyone’s priorities shifted and the Patient and Family Advisory Council moved to the virtual space.

ePROs: Lighting the Way to Improved Outcomes Efficiency and Patient Experience

ePROs: Lighting the Way to Improved Outcomes Efficiency and Patient Experience

Amanda Patton, MA

Highlands Oncology Group took key steps toward implementing an ePRO platform aimed at reducing emergency department utilization and unplanned hospitalization, while improving the patient’s quality of life.

Young Adult Parents Tap into Long Distance Support

Young Adult Parents Tap into Long Distance Support

Laura Melton, PhD, ABPP

We proposed creating an online video support group to enable patients with cancer who would otherwise have difficulty attending such groups to participate virtually.


Collaborative Care: A Solution for Increasing Access to Psychosocial Care in Cancer Programs and Practices

Collaborative Care: A Solution for Increasing Access to Psychosocial Care in Cancer Programs and Practices

By Carrie C. Wu, MD, et al.

The Collaborative Care Model uses the stepped care approach, enabling a flexible and personalized treatment approach that aligns with each patient’s specific needs.

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