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December 1, 2020

CMS Announces Resources + Office Hours for RO Model Participants

The Centers for Medicare & Medicaid Services (CMS) has released resources and reminders to help those participating in the Radiation Oncology (RO) Model. These resources include help with accessing and navigating the Radiation Oncology Administrative Portal (ROAP).

Upcoming Changes to the ROAP:

  • Access to multiple RO Model IDs
  • Low volume opt-out
  • Ability to edit your profile information.

If you haven't already done so, CMS encourages you to register for ROAP as soon as possible. To register for ROAP, you will need your Model ID, Taxpayer Identification Number (TIN) for physician group practices and freestanding radiation therapy centers or CMS Certification Number (CCN) for Hospital Outpatient Departments, first name, last name, and email address of the designated primary contact in the appropriate fields.

If you do not know your Model ID, please contact the CMS Helpdesk (1.888.734.6433, option 5). Hospital Outpatient Departments should email or call with their CMS Certification Number (CCN), so it can provide the correct Model ID; physician group practices and freestanding radiation therapy centers should call the Helpdesk with their practice’s Taxpayer Identification Number (TIN) to retrieve the correct Model ID.

ROAP Office Hours
RO participants can call into standing office hours that have been set up for troubleshooting ROAP login issues. Office hour dates and times include:

  • Tuesday, December 1 at 12:00 PM EST
  • Thursday, December 3 at 12:00 PM EST

More dates are to be determined after Dec. 3, 2020. To join an office hour, join the Zoom meeting by following the link or by entering the Meeting ID (160 189 1276) and password (881584) on Zoom.

For additional information about the RO Model, please visit its website. Or read the ROAP User Manual and ROAP FAQs.

Posted 12/1/2020